Frequently asked questions

Airport Services (https://airportservices.ae) is a global company that caters to the multitude of needs most frequently required by passengers during their travel from one country to another. Our representatives will assist you with any query or service you may require from any airport to any other airport. We provide 24*7 customer service support by email and chat.

This type of service is the standard variant from which there are sub-types offering a larger range of options – all information available on our website. It primarily involves having a representative meet you and assist with procedures such as fast-track through immigration, baggage handling and Porter service.

We have services that can be provided on Arrival, on Departure or in Transit/Transfer from any airport to any airport. Our website takes you step by step through your itinerary in order to provide you with the available options.

If you cannot find what you are looking for on our website, there are 4 ways you can reach us:

  • Call: +971-45509349
  • Email: support@airportservices.ae
  • Chat: Online module found on the homepage of the website
  • Whatsapp: +9715017881051

Airport Services cover all airports across the world. If you cannot find what you are looking for on our website, please do use the above 4 mentioned options to reach us.

Individual quotations are based on the service that you would require and would vary from airport to airport. Some add-on services would require additional charges based on availability. Once we receive the details of your trip, we can better provide you with an accurate quote. Alternatively, you can complete the details that our website asks you for and receive the quote directly. Payment can be made online through a debit/credit card and we accept Visa/Mastercard/Amex.

Apart from the on Arrival, on Departure and Transit/Transfer service, you can also let us know if you have additional requirements such as a Buggy, Wheelchair requirement, Lounge need, etc and we will be happy to include this into the reservation, where possible. All requests need to be informed to our team in advance of the booking. We cannot guarantee that the request will be provided based on the time available.

Please send us an email, on support@airportservices.ae, if you would like to ask about applying for a visa to the country you are travelling.

You will first need to choose the service you require and then the airport from which you will require it before proceeding to the online form that will collect all details and payment required for us to proceed with your request. Payment can be made online through Credit or Debit card.

Unfortunately, we cannot offer baggage transfer service however we can offer an arrival and departure meet and assist service for such a journey.

It is always advisable to make the booking as far in advance as possible as there is a better chance of confirmation. However, please do contact us at any time as we will definitely check on the availability.

Yes. We do also have the additional service options including the booking of airport transfer (to and from the airport), chauffeur services and Global Sightseeing Tour options. You can let us know your requirement at the time of making the booking or through a simple email.

In case of cancellations and amendments – please contact us on +971-45509349 or use our online chat solution for a more real time response.

Wheelchair and Buggy service is available at most airports and we would require advance intimation from you at the time of making or post the booking – informing us of such a requirement.

We in turn will do our best to ensure that the service is provided, if possible. Any extra charges for the service will be intimated to you.

Need Help? Call Now at +16465132892

Our team is online to respond to your query.